XM/Sirius Radios?
- Thread starter IowaBoy
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IowaBoy
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This is the worst customer service I have ever seen. They faslsy advertised a sale; they said the first 3 months would be FREE at no charge, yet when mom called to get the radio activated they wanted to charge another $59.94. Either I will get things straightened out myself (on the phone right now waiting for help) or just ship the damned thing back and demand a refund (as it says on the receipt satisfaction guaranteed!)
Little update; my mom had miss understood the sales-rep (no offense but I couldn't even understand her) and thought that we would have to pay the $59.94 but instead it turns out that for some reason we are -$59.94. Going back into the records of moms debt card we found that there was a $22 something charge for the radio but not the full $59.94 charge that was supposed to be all in one. Why this is happening we have no clue, we gave them the OK to charge the $59.92 at the time of sales. If this is a separate charge we don't know, if so it was not explained like that at the time of the purchase of the radio.
What will happen from here idk.
Little update; my mom had miss understood the sales-rep (no offense but I couldn't even understand her) and thought that we would have to pay the $59.94 but instead it turns out that for some reason we are -$59.94. Going back into the records of moms debt card we found that there was a $22 something charge for the radio but not the full $59.94 charge that was supposed to be all in one. Why this is happening we have no clue, we gave them the OK to charge the $59.92 at the time of sales. If this is a separate charge we don't know, if so it was not explained like that at the time of the purchase of the radio.
What will happen from here idk.
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