fake antivirus virus blocking web IE from internet acces

beastloader

Beta member
Messages
2
Got a fake antivirus virus had to boot it up in safe mode and instal new spyware virus scanner. ran that got rid of the virus, also downloaded and ran malwarebytes.

Virus is gone but it has left my browsers unable to access the internet, my outlook still works and if i switch users the browsers work in the other users account.
:confused:

im using windows xp
 
Try installing a new browser :-

google chrome
ie8
opera
firefox etc

or try looking at the connection settings
 
Go to internet options (control panel)>connections (Tab)>LAN settings (button). Uncheck anything in the Proxy Server section.

i did this and it work
 
i deal with this all the time in my company. I just go to internet options under control panel and go to the Advanced Tab and click Reset on the bottom to Reset Internet Explorer settings. Now this has work for my computers that runs IE 7 and IE 8.
 
Yeah, what rolo said, really easy fix if you have IE 7 or 8, if you dont you will need to try to DL windows updates until your reach those. You can also reset your Explorer while your looking at the blank web page by going to Tools - Internet Options - Advanced - Reset (towards the bottom).
 
Back
Top Bottom