1. Television Standard Return Policy
1. Summary
1.
* Return for refund within: 30 days
* Return for replacement within: 30 days
* Restocking Fee: Yes
* There must be a minimum of 8 dead pixels to declare an LCD display defective and eligible for return.
2. Detail
1. This is our Standard 30-Day Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return†constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.
This policy includes (but is not limited to) CRT TVs, DLP TVs, Home Theater Projectors, LCD TVs, and Plasma TVs.
NOTE: For televisions above 37 inches: An adult (age 18 or older) is required to sign the shipping courier's release form to complete delivery. By signing this release, you are acknowledging and agreeing to Newegg's Policy and Agreement that you cannot return the television to Newegg for a refund, and that the condition of the delivery is satisfactory. After delivery, please read all included documentation and/or contact the manufacturer directly to determine applicable warranty coverage, if any AIT shipments require that shipping damage is reported within 48 HOURS of the product's delivery.
The following conditions are not acceptable for return, and will result in the merchandise being returned to you:
* Any LCD screen that has less than 8 dead pixels
* Any television that is damaged due to neglect, abuse or misuse
* Any television that is not in its original packaging with all accessories and manuals
