infinityxtx
Beta member
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Hi all, very new to this just joined today so if this post is in the wrong pace you know why!!
Cut a long story short as possible, my PC is a Pavilion Elite m9265.UK with a quad core Q6600 processor.
I had computer accidental damage insurance and my youngest knocked the computer off the unit it was on. Computer broke would not switch on.
Insurance sent a guy out who determined it was the Power unit because when he plugged his "tester" he had in the back of his van in the PC it started up. He then just fitted this power unit which I have since discovered is a 500Watt power supply. The unit itself is shipped new with a 300 watt supply.
My system has run slow ever since I mean really slow and sometimes wont turn on. Insurance people have washed their hands of it stating that a 500 watt power source would make my unit work better!!
HP themselves (tech department) suggest it would damage the PC.
The insurance have said they will send an "independent engineer out to check my system fully but say if it is not their fault they will charge me!! I don't really want to do that and seeing as it was their engineer who fitted what I believe to be the wrong power source which was as he stated for testing lying about in his van!!" I don't want them near it again in any event.
I have also downloaded a free bit of software called CPU-Z which tells you what's going on in your system etc.
This actually states that my 2.4 GHz processor is only putting out a core speed of 1600MHz max any time. Is this right or is it definitely faulty
Has anyone ever had anything similar happen and can anyone offer any advice what I should do.
Thanks in advance for any answers or help!!!
Chris
Cut a long story short as possible, my PC is a Pavilion Elite m9265.UK with a quad core Q6600 processor.
I had computer accidental damage insurance and my youngest knocked the computer off the unit it was on. Computer broke would not switch on.
Insurance sent a guy out who determined it was the Power unit because when he plugged his "tester" he had in the back of his van in the PC it started up. He then just fitted this power unit which I have since discovered is a 500Watt power supply. The unit itself is shipped new with a 300 watt supply.
My system has run slow ever since I mean really slow and sometimes wont turn on. Insurance people have washed their hands of it stating that a 500 watt power source would make my unit work better!!
HP themselves (tech department) suggest it would damage the PC.
The insurance have said they will send an "independent engineer out to check my system fully but say if it is not their fault they will charge me!! I don't really want to do that and seeing as it was their engineer who fitted what I believe to be the wrong power source which was as he stated for testing lying about in his van!!" I don't want them near it again in any event.
I have also downloaded a free bit of software called CPU-Z which tells you what's going on in your system etc.
This actually states that my 2.4 GHz processor is only putting out a core speed of 1600MHz max any time. Is this right or is it definitely faulty
Has anyone ever had anything similar happen and can anyone offer any advice what I should do.
Thanks in advance for any answers or help!!!
Chris