I have Windows XP, SP3, IE7 and OE6.
18 months ago I upgraded my Windows from 98 to XP.
HP Scanjet 3300C worked OK with Win98 but does not work with WinXP.
The literature says it is only designed for Win98. When I try to use it, the software says "Cannot locate scanner", so obviously nothing is working.
Many items on the web including HP, say there is an update for the Software/Driver for HP Scanjet 3300C which is compatible with WinXP and if this is installed then my scanner and WinXP will all work with no problems.
I tried to download one of these updates, but it failed. The HP site is payware.
Can anybody tell me how to get my scanner working ?
I am not paying anything, so am looking for a freeware solution.
Do I delete all the existing HP software before installing any update ?
How do I install an update ? Some say it has to be done in Safe Mode, others that it can be done with all systems live and others say the AV and Firewalls have to be disabled.
A proper confusion. No clear instructions from anybody, just sketchy guidelines.
Any offers please for a solution to my problem and giving a stepped procedure for doing it ?
KAS
18 months ago I upgraded my Windows from 98 to XP.
HP Scanjet 3300C worked OK with Win98 but does not work with WinXP.
The literature says it is only designed for Win98. When I try to use it, the software says "Cannot locate scanner", so obviously nothing is working.
Many items on the web including HP, say there is an update for the Software/Driver for HP Scanjet 3300C which is compatible with WinXP and if this is installed then my scanner and WinXP will all work with no problems.
I tried to download one of these updates, but it failed. The HP site is payware.
Can anybody tell me how to get my scanner working ?
I am not paying anything, so am looking for a freeware solution.
Do I delete all the existing HP software before installing any update ?
How do I install an update ? Some say it has to be done in Safe Mode, others that it can be done with all systems live and others say the AV and Firewalls have to be disabled.
A proper confusion. No clear instructions from anybody, just sketchy guidelines.
Any offers please for a solution to my problem and giving a stepped procedure for doing it ?
KAS