Hello,
I went to my uncle's lot today, where a network is set up, and tried to help an employee get his computer online. His computer is the ONLY computer on the network that has no internet access, and displays the "Limited Connection" message at first, then says "Local Only." I tried to use the ipconfig /release and renew functions, but they did not even release the IP. In addition, I tried using the Vista repair and diagnostics to fix the adapter, and obtain new IP info, but it did not work.
I tried to reset the whole IP stack, which failed to fix the problem. I moved his computer to another station, which had working internet access, and it did not work.
I went to Windows Update, and saw that his NIC had an available update. It's the RealTek RTL8139/810x Family Fast Ethernet card. Unfortunately, since it cannot connect to the internet, it cannot download and install the update.
I don't know what to do anymore, and I plan to go back tomorrow with my laptop ready to transfer any patches or anything.
Does anyone have any ideas? Or any fixes or patches that you know of?
Any help would be appreciated!
I went to my uncle's lot today, where a network is set up, and tried to help an employee get his computer online. His computer is the ONLY computer on the network that has no internet access, and displays the "Limited Connection" message at first, then says "Local Only." I tried to use the ipconfig /release and renew functions, but they did not even release the IP. In addition, I tried using the Vista repair and diagnostics to fix the adapter, and obtain new IP info, but it did not work.
I tried to reset the whole IP stack, which failed to fix the problem. I moved his computer to another station, which had working internet access, and it did not work.
I went to Windows Update, and saw that his NIC had an available update. It's the RealTek RTL8139/810x Family Fast Ethernet card. Unfortunately, since it cannot connect to the internet, it cannot download and install the update.
I don't know what to do anymore, and I plan to go back tomorrow with my laptop ready to transfer any patches or anything.
Does anyone have any ideas? Or any fixes or patches that you know of?
Any help would be appreciated!