Hi, i was hoping some of you may be able to help as the Adobe support seem to be a bit of a joke. I recently got a copy of there Design Premium package through my university, once i installed it half of the programs wouldnt open. They would show up in processes but not applications.. I wouldnt get any errors or anything, they just simply werent there...
After some research i discovered that a lot of the times the install doesnt work unless all adobe products are completely uninstalled and removed from the computer. So ive been using this tutorial http://www.pixel2life.com/publish/tu...eir_solutions/ to remove it completely from my hard drive. However ive come a bit stuck where im supposed to start using the CMD box. I use the rmdir /s command and it says the folder doesnt exist, whereas i know it does because i right clicked on the folder path and pasted it into the box. And with the takeown command i dont understand what filename im supposed to put in?
I hope that makes some sense, any help with any of it would be really appreciated. Im using vista 64 bit if thats relevant?
Tom
After some research i discovered that a lot of the times the install doesnt work unless all adobe products are completely uninstalled and removed from the computer. So ive been using this tutorial http://www.pixel2life.com/publish/tu...eir_solutions/ to remove it completely from my hard drive. However ive come a bit stuck where im supposed to start using the CMD box. I use the rmdir /s command and it says the folder doesnt exist, whereas i know it does because i right clicked on the folder path and pasted it into the box. And with the takeown command i dont understand what filename im supposed to put in?
I hope that makes some sense, any help with any of it would be really appreciated. Im using vista 64 bit if thats relevant?
Tom