Hosting

[newtech2009]

Hi Guys,

I have a customer who unfortunately has webspace at Hotchilli.com

I have the details to connect to the ftp and have done so successfully, and I have uploaded a test index.html / css style sheet.

But when you browse the domain it just sits there blank in a continuos loop!?

I noticed their servers were down last friday night and even their website was down just for that one night.

I have tried emailing their supportline for account issues: no reply.

I have tried ringing their supportline for webhosting issues: no reply.
I have tried ringing their supportline for account issues: no reply.

I have requested a callback from their website: no reply.

Apparently they have upgraded their servers earlier on this year, but I am getting nowhere fast with this company!

Does anyone out there have an account with these people?

 

[sanya]

This is not the first time I hear of that company scam. I can only sympathize.

Next time choose something more reliable. Look up these Hostgator.com, Bluehost.com, GoDaddy.com, DreamHost.com, ServerPoint.com, Rackspace.com
Good luck!

 

[askold]

Can recommend you some hosting deals from simplehelix.com. Their shared hosting plans are good for both personal small web sites and big projects.

 

[tom-knox]

What kind of size space is your client after? DualServe offer really cheap packages starting at 50p a month, and they can draw you up a custom quote if you want. If there's not a package that meets your needs. Either way look em up.

DualServe

 

[n00bie379]

The only thing you can and should do - is migration to another provider which is more reliable than this one.

There are many recommendations given here, I'd also recommend you to look up ServerPoint.com - these guys have been in business for ten years already, so they won't disappear instantly.... also, If you do not rtrust no one, look for a host which has money back period. If you feel something is wrong - charge back...

 

[Trenix]

Hostgator.com or webhostgiant.com. Try to look through their offers. They are one of the biggest shared web hosting companies I know.