When I Shut Down my computer. Everything acts normally, but when the screen fades to black, my computer stays on. No error messages; Vista seems to shut down normally but hangs right before where the computer should turn off.
I have a new Dell Inspiron 530.
I *believe* the situation began with either installing Netflix desktop movie app (which the morning after my computer had problems booting up) or after a botched install of HP printer software/drivers... I have recently uninstalled these HP programs.
Hopefully one of those two are the issue so I at least have a starting point. I saw no uninstall for Netflix movie app.
I guess my questions are... any ideas on how to fix this? And would there be a problem if I deleted the Hewlett-Packard folder from the Registry? People say don't touch the registry but maybe what's in there is screwing things up? Can I delete the Netflix registry folder too? Any possibility of screwing up my system by doing so...
Thanks for your input!!
I have a new Dell Inspiron 530.
I *believe* the situation began with either installing Netflix desktop movie app (which the morning after my computer had problems booting up) or after a botched install of HP printer software/drivers... I have recently uninstalled these HP programs.
Hopefully one of those two are the issue so I at least have a starting point. I saw no uninstall for Netflix movie app.
I guess my questions are... any ideas on how to fix this? And would there be a problem if I deleted the Hewlett-Packard folder from the Registry? People say don't touch the registry but maybe what's in there is screwing things up? Can I delete the Netflix registry folder too? Any possibility of screwing up my system by doing so...
Thanks for your input!!