worshipme
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If you get a hold of them, let me know!! either post in here or pm me or something...but I wanna know what the deal with that crap is!
Here you go, they responded this evening:
Dear Intel,
I recently bought en E8400 CPU. After installing it I naturally checked the core temperatures only to find that both sensors were stuck or jumpy and would not give me accurate mesurements. How am I supposed to know my CPU is running at a safe temperature when the thermal sensors are faulty? What can I do about this?
Hello David,
Thank you for contacting Intel(R) Customer Support.
I understand that you are concerned about the operating temperature of the Intel(R) Core(TM) 2 Duo processor E8400.
The maximum operating temperature of the Intel(R) Core(TM) 2 Duo processor E8400 is 72.4 degrees Celsius. As long as the processor is operating under this temperature it is operating within specifications. We do not have a normal operating temperature for the processor as this temperature will vary depending on the chassis and other hardware installed on the system as well as the actual load the software is placing on the processor.
To verify the thermal information for this processor please visit the following website:
http://processorfinder.intel.com/Details.aspx?ProcFam=0&sSpec=slapl&OrdCode=
There is always going to be a 5-to-10-degree difference between cores because there is a main core, which is going to have the constant load of the system (even when this is at idle conditions) and a secondary core that the motherboard and the operating system would determine when to function.
Furthermore, this type of situation is usually related to the incorrect recognition of the microcode of the processor. The microcode of the processor is an electronic string that works as an identifier that the system BIOS and the motherboard itself use for communicating to the processor when it comes to data transference. If the microcode string is broken (this can happen because of static or grounding) then the system starts reporting wrong information like overheating or wrong specifications on the processor.
I would recommend updating the system BIOS to the latest revision available.
To reduce overheating you will need to use a thermally advantaged chassis. A Thermally Advantaged Chassis will help reduce overheating to a minimum. Please check the following website to identify a thermally advantaged chassis:
http://support.intel.com/support/processors/pentium4/sb/CS-008537.htm
Additional thermal information is available at the following web sites:
http://support.intel.com/support/processors/pentium4/sb/CS-007999.htm
http://support.intel.com/design/pentium4/guides/252161.htm
http://support.intel.com/design/pentium4/guides/249889.htm
http://support.intel.com/support/processors/sb/CS-015912.htm
http://www.intel.com/cd/channel/res...top/proc_dsk_p4/technical_reference/99346.htm
Also, high CPU utilization is almost always caused by an application or program, in many cases a virus or spy ware; therefore, make sure that your antivirus is up to date since this could end up in an overheating issue.
I would also recommend running the Intel(R) Processor Identification Utility to properly identify your Intel(R) processor.
The Intel(R) Processor Identification Utility was developed by Intel(R) Corporation to enable consumers the ability to identify and, in some circumstances, determine if their Intel(R) processor is operating at the correct speed intended by Intel(R) Corporation. You can download this utility at:
http://www.intel.com/support/processors/tools/piu/
Please do not hesitate to contact us again if you need further assistance.
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Sincerely,
Adolfo S.
Intel(R) Customer Support
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