Hello everyone I am trying to fix a friends PC and I am running into a very strange problem.
I have a strange problem here I never ran into.
I did a system restore to save his current OS and give me a clean slate incase he screwed something up.
Specs on his PC
Sygate Firewall
Kaspersky Anti-Virus 6.0 (default options enabled)
Windows XP Home SP2
Windows Firewall Turned Off
LAN card is
Realtek RTL9139
Driver Version
5.398.613.2003
I am booting up with a Comcast Cable Modem and a Dlink Router which I am currently using to post this thread (my PC not his how ever)
Problem I am having is for some reason when I install either one of the 2 programs I lose internet ability with the PC it says "low connectivity" under network the odd part is I have these same 2 programs installed on ALL my PCs to date and they NEVER had problems with the internet after installing them.
Now mind you I did HAVE internet before installing these 2 programs and I didn't get it back after uninstalling them either.
If anyone has any ideas or or need any more info please feel free to post.
Thanks
I have a strange problem here I never ran into.
I did a system restore to save his current OS and give me a clean slate incase he screwed something up.
Specs on his PC
Sygate Firewall
Kaspersky Anti-Virus 6.0 (default options enabled)
Windows XP Home SP2
Windows Firewall Turned Off
LAN card is
Realtek RTL9139
Driver Version
5.398.613.2003
I am booting up with a Comcast Cable Modem and a Dlink Router which I am currently using to post this thread (my PC not his how ever)
Problem I am having is for some reason when I install either one of the 2 programs I lose internet ability with the PC it says "low connectivity" under network the odd part is I have these same 2 programs installed on ALL my PCs to date and they NEVER had problems with the internet after installing them.
Now mind you I did HAVE internet before installing these 2 programs and I didn't get it back after uninstalling them either.
If anyone has any ideas or or need any more info please feel free to post.
Thanks