Optimus Ping
Baseband Member
- Messages
- 54
Hi,
Just a quick question about tools and software and stuff to have.
I've been tasked to troubleshoot some remote computers that aren't responding to ping etc. I have to go to the location and see what's wrong.
One I've been told just isn't powering up. The others I'm not sure about. The operating systems are Windows NT 3.5 and 4.0. Windows 2000 and Windows XP. (quite a scope eh? lol)
What would my troubleshooting steps be for the pc won't power up? and should I try to bring any spare parts with me? If it's a power supply is that easily replaced?
What software and tools do you guys take with you to remote locations in case you need em?
Do you take disc cleaner/ad aware/boot discs etc. What tools, a driver set/dust off etc.
Thanks!
OP
Just a quick question about tools and software and stuff to have.
I've been tasked to troubleshoot some remote computers that aren't responding to ping etc. I have to go to the location and see what's wrong.
One I've been told just isn't powering up. The others I'm not sure about. The operating systems are Windows NT 3.5 and 4.0. Windows 2000 and Windows XP. (quite a scope eh? lol)
What would my troubleshooting steps be for the pc won't power up? and should I try to bring any spare parts with me? If it's a power supply is that easily replaced?
What software and tools do you guys take with you to remote locations in case you need em?
Do you take disc cleaner/ad aware/boot discs etc. What tools, a driver set/dust off etc.
Thanks!
OP