M maroj2481 In Runtime Messages 142 Dec 5, 2007 #1 i would like to offer remote support for my customers. how would i go about in doing this?
DJ-CHRIS1 Golden Master Messages 5,203 Dec 5, 2007 #2 maroj248 said: i would like to offer remote support for my customers. how would i go about in doing this? Click to expand... Install a remote control program on their computers, like this one https://secure.logmein.com/products/it/
maroj248 said: i would like to offer remote support for my customers. how would i go about in doing this? Click to expand... Install a remote control program on their computers, like this one https://secure.logmein.com/products/it/
OP OP M maroj2481 In Runtime Messages 142 Dec 5, 2007 #3 DJ-CHRIS said: Install a remote control program on their computers, like this one https://secure.logmein.com/products/it/ Click to expand... i mean like their at their home, and im at my business.
DJ-CHRIS said: Install a remote control program on their computers, like this one https://secure.logmein.com/products/it/ Click to expand... i mean like their at their home, and im at my business.
_-..zKiLLA..-_ Fully Optimized Messages 3,952 Dec 5, 2007 #4 isn't that what remote desktop does... thats what microsoft uses to help their customers
dude_se Proper Legend Messages 8,634 Location UK Dec 5, 2007 #5 logmein is great ^ in fact many programs will work. you just need to setup port forwarding and stuff then connect to their ip, but logmein is so much easier edit: guy above me has 6 lines in their sig, best sort it
logmein is great ^ in fact many programs will work. you just need to setup port forwarding and stuff then connect to their ip, but logmein is so much easier edit: guy above me has 6 lines in their sig, best sort it
OP OP M maroj2481 In Runtime Messages 142 Dec 5, 2007 #6 i use GoToMyPC for personal use, so would that work fine?
dude_se Proper Legend Messages 8,634 Location UK Dec 5, 2007 #7 provided it was setup on the customers pc's then yes it would. logmein is free though
OP OP M maroj2481 In Runtime Messages 142 Dec 5, 2007 #8 dude_se said: provided it was setup on the customers pc's then yes it would. logmein is free though Click to expand... well ill try logmein, and see how it is.
dude_se said: provided it was setup on the customers pc's then yes it would. logmein is free though Click to expand... well ill try logmein, and see how it is.
dude_se Proper Legend Messages 8,634 Location UK Dec 5, 2007 #9 you will also have to make sure your customers are happy with it. we are all different i just think its easier than messing about in the router setup
you will also have to make sure your customers are happy with it. we are all different i just think its easier than messing about in the router setup