My friend has a Dell computer that came preloaded with all of the software. After about a month of use one day he got an error message stating that Internet Explorer stopped working. We took his unit to a local shop where they were able to fix the problem. After another month of use this happened again. Internet Explorer would not work. This time I simply installed Firefox on his unit and it has beeen working without any problem since. Any idea what is causing Internet Explorer to stop working?