Strange Internet

[Lord Mythirion]

At my dad's office, for some reason his internet connects sometimes, and sometimes it doesn't. Sometimes it works really well, but then sometimes it'll disconnect in the middle of his work. He has At&T. I have AT&T as well, but I don't have that problem. Does anyone know why? He has Vista, so I am not very familiar with the internet options on it.

 

[Captain Pooka]

I say do a virus scan.. spyware and such. It wont be the firewall or anything. You mean his office at work or does he have a home office or something? Also, how old is his computer?

 

[TRDCorolla1]

How long does it disconnect for? Does it disconnect, then reconnect after a bit? If this is consistent, call up AT&T and have them run a line test or replace your modem.

 

[Captain Pooka]

I mean, your NIC might be..going out or something. If the rest of the office is working (that's why I asked if it was at home[by himself] or not.) If it is just him then yes, you should call at&t

 

[Lord Mythirion]

His computer is really nice, brand new...Specs are:
AMD X2 5200+(I think)
7300gs(my old one, cuz he needed dual monitors0
2gb RAM
300GB HDD
Yeah, so I don't think it's the computer.

The internet was installed about a month ago, and it's been doing this since it's been first installed. The rest of his office works, I think, but I'll have to double check with him. The internet goes out for about 1/2hour then comes back on randomly.

 

[MooseMan1]

Is it a wireless or hardwire setup?

 

[Lord Mythirion]

Hardwire.

 

[Captain Pooka]

Hm, well you shouldn't have to install anything..

well.. what does it say when you get disconected? That the cable has been d/c ed? Maybe a rat chewed through it or something and it's acting up...

Ask someone if you can switch cables for a day.. lol

 

[MooseMan1]

switching cables is not a bad idea, also calling AT&T to have them test the connection like ISOwner said would probably be a good step to take.

 

[Captain Pooka]

Well, yes you can call them up.. but you said that he's in an office.. with other people.. i'm sure it's shared between more than him