TRDCorolla1
Golden Master
- Messages
- 12,592
- Location
- California
Man, this just happend like right now. I got this letter in the mail for a Cash Rewards credit card. So I was excited to get it and want to get it activated. Just my luck, some Indian person from India picked up and I could barely understand a word he's saying. He tried to get me enrolled in all kinds of crap and such. I keep saying NO to him and he keeps throwing me more sales pitch!!!
I got so mad, I yelled at him right over the damn phone. One of my roommate came knocking on my door to see if I was all right. That's how mad I was. I insisted that he transfer me to someone who knew how to "speak english", lol. I actually DEMAND it!!!! If only I could record myself talking to him, man, you should've heard me.
That's power to the people. The customer is ALWAYS right. I feel I've offended him because I made fun of him from India and all that crap. I feel bad now but in the heat of the moment, I was so angry. I knew I had the power to overcome him because the conversation was recorded and I was the customer. He even dared to raise his voice a little at me!!!
We talked for like 15 minutes just to get the card activated and we calmed down and he reassured me that I'm not enrolled in anything. His english was so bad and the fact that he was reading off of the computer screen made it worse. I couldn't interrupt him because of his "narration", but I just talked over him.
What a hassle. Oh, this card is from Citi. DO NOT APPLY WITH CITI. It is run by Indians!!!!!!!!!! Sorry if this offends those on here from India and such, but come on guys, company have to realize that majority of the customers are english based and if you don't speak good english, why hire you? You just get into this kind of problem with miscommunication.
I hope I never have to call them back for anything. This card does have good incentives for cash reward though which is what I like about it.
I'm glad he's just in the activation center. At least he can't mess with my account too much, I hope.
I got so mad, I yelled at him right over the damn phone. One of my roommate came knocking on my door to see if I was all right. That's how mad I was. I insisted that he transfer me to someone who knew how to "speak english", lol. I actually DEMAND it!!!! If only I could record myself talking to him, man, you should've heard me.
That's power to the people. The customer is ALWAYS right. I feel I've offended him because I made fun of him from India and all that crap. I feel bad now but in the heat of the moment, I was so angry. I knew I had the power to overcome him because the conversation was recorded and I was the customer. He even dared to raise his voice a little at me!!!
We talked for like 15 minutes just to get the card activated and we calmed down and he reassured me that I'm not enrolled in anything. His english was so bad and the fact that he was reading off of the computer screen made it worse. I couldn't interrupt him because of his "narration", but I just talked over him.
What a hassle. Oh, this card is from Citi. DO NOT APPLY WITH CITI. It is run by Indians!!!!!!!!!! Sorry if this offends those on here from India and such, but come on guys, company have to realize that majority of the customers are english based and if you don't speak good english, why hire you? You just get into this kind of problem with miscommunication.
I hope I never have to call them back for anything. This card does have good incentives for cash reward though which is what I like about it.
I'm glad he's just in the activation center. At least he can't mess with my account too much, I hope.