Please also clear the golden finger of the memory

kevin2007

Beta member
Messages
2
Does anyone know what this means

"Please also clear the golden finger of the memory"

see below for reason for asking

Dear Sir,
Thank you for contacting ASRock
Please kindly follow the procedure to check your system.
step1:
Turn off the system power and unplug the power cord.
Remove all PnP cards (Plug and Play) and cables including VGA, IDE, FDD, COM, USB, and external printer cable.
Step2:
Double check CPU, CPU fan and DRAM are inserted properly
(To improve heat dissipation, remember to spray thermal grease between the CPU and the heatsink when you install the PC system.)
(Please also clear the golden finger of the memory)
Step3:
Clear CMOS
(Please refer to motherboard user manual for clearing CMOS)
Step4:
Plug the VGA card back to the system and also re-connect your monitor, mouse and keyboard.
Step5:
Turn on the power and make sure CPU, power supply and CPU fan is functioning.
If possible, please change CPU or memory or VGA card or large Watt power supply for try.
If not, please kindly contact your dealer to help check your motherboard and PC setting.

Sorry for your inconvenience


Best Wishes
ASRock

If anyone can help, I would greatly appreciate
I have problems

Thanks
Kevin
 
It may mean to clean the contacts on the memory modules. Sometimes they get a little oxidized and fail to make good contact in the slot. :D
 
Never use water to clean an electrical contact. It contains too many impurities that are left behind and it really doesn't do a very good job.

Some rubbing alcohol on a Q-tip or soft cloth works best. :D
 
O thanks for the help, I will make sure i never use water. But first i need to acually buy rubbing alcohol.
 
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