India is just a way for businesses to make a few extra dollars, and also loose business. Dell lost my business because of their outsourced "tech support" which is crap. That's not the only reason, but I can't stand hearing some guy with a thick accent reading off a que card. I'd rather pay another few hundred dollars for a new computer than spend 4 hours on the phone trying to get a replacement part.
I hate outsourcing and wish the govt. would do something about it. I don't mind if jobs are outsourced to canada, but to south america, india, china (a communist nation who poisioned dog food!), and other nations. It seems like corporate america would rather be based overseas, and then come whining to their buddies in congress when they need breaks. Not fair I tell you!