I play and I'm not addicted. By the way, you need an account that isn't a trial to post on the WoW support forums. Second, with the exception of Burning Crusade, World of Warcraft doesn't cost anything to download and run (playing it with an account is a different story), so I don't know why it would say anything like that.
I find the Blizzard support section of worldofwarcraft.com is very useful. Did you try looking there?