rednotdead
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I have been seriously considering getting an Alienware gaming laptop. Generally, people seem to hold Alienware in high regard, talking about the cool look and massive power. However, after searching around online, I have found more than a few blogs and reviews detailing horror stories of people who bought Alienware and then encountered a plague of issues; from ordering problems to customer support and to reliability.
However, it seems that official reviewers like PCworld state the opposite, saying that Alienware performed "above average" in reliability and customer service.
I'm confused, does anyone know if Alienware really is to be avoided, or if the high number of complaints is simply due to anger of people paying great money for malfunctioning products?
However, it seems that official reviewers like PCworld state the opposite, saying that Alienware performed "above average" in reliability and customer service.
I'm confused, does anyone know if Alienware really is to be avoided, or if the high number of complaints is simply due to anger of people paying great money for malfunctioning products?