He's on most of the day, every day, mostly before me, & I'm here around 7.30 am GMT, he has to rise early to catch a train to his office as he doesn't work from home like most of us, I understand what you're saying, but you should understand that he gets loads of PM's beside yours, he told me once that some days he gets between 30 & 40, & he has other jobs to do, he also runs two other CF sites.
Glad you've made contact , I'm sure he was very helpful.
He's on most of the day, every day, mostly before me, & I'm here around 7.30 am GMT, he has to rise early to catch a train to his office as he doesn't work from home like most of us,