If you are not satisfied with your purchase, for any reason, you may return it for a refund or exchange within 30 days from bidding date. Although burned or physically damaged memory can not be returned for exchange or refund. Shipping & handling fees and Insurance are NOT refundable for any reason. Buyer is responsible for return postage, proper packaging and insurance on all returning items. We will ship exchange item and warranty claim item at no extra charge. All returns must accompany a completed RMA Form, please download here. All returns must be in original condition.