I will say that dell's are alright when it comes to their business stuff (our school uses them and they aren't that bad). But for home stuff, they aren't the greatest, but not the worst. I do think that their support is awful though and I don't like how they build their machines (you can't put the mobo in another case, can't use aftermarket power supply either). I personally won't buy another dell partly because of the reasons listed above and had I known this about them when I was looking for a PC, I wouldn't have bought one. On the other hand, I've heard that their laptops are pretty decent and I kinda like the latitudes.