Hope someone can help. My daughters laptop seems to have some kind of viral infection. Firstly her machine stopped recognising the cd/dvd drive. Now it is locked in a loop where it starts to open windows and then goes into a screen with safe mode options etc. Regardless of what I then select, windows won't open. It does display an error message but it comes and goes so quickly I can't see what it says. I think it may be a Blaster worm type of thing but I don't know how to sort it. Can anyone help? PS I don't know too much about these things so simple to follow instructions would be great.