friend needs help

coolcomputer89

Baseband Member
Messages
31
Hey everyone, i have a friend and his mom is having problems with her computer. It will only boot in safe mode and when it does, it keeps saying command noexpire. Her computer is an hp and is only two years old, can u guys help her?
 
Ok, when you start up the computer if it asks to start in safe mode, do it, and when you do if youc an run a virus scan.
 
What operating system is it? XP home most likely?

do you have the windows XP disk still?
 
i figured out the problem, the commandnoexpire is what is causing it to start only in safe mode, basically command noexpire means that the given command will just keep going on infinitely, in this case it is to keep the computer in safe mode all the time and never allow it to boot properly. Now, what i need to know, is can she get her personal data off of the computer before she has to reinstall xp. Since she cant actually get access to her computer, can she remove her harddrive and have someone get the data off of it for her, before reinstalling xp?
 
You can't keep pressing F8 when you're booting to unselect safe mode?
 
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