Weird internet connection fluctuations...need help ASAP

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I just recently got some Verison internet. The internet my father ordered was a $15 a month Verison Yahoo! DSL thing. ONly here's the real problems as listed below.

- Internet Speed changed DRASTICALLY from time to time.
- When putting in the installer CD it never asked me for a p/w or a user name, and it never completed the Testing Configuration thing. I left that on for an hour and it still didn't complete.
- I'll be able to send instant messages thorugh Trillian, but webpages won't be vieable.

What the heck is up with this internet? It seriously is the most unreliable connection, if not the ..., yes the profanity is needed - no it isn't, I mean I know it's "You get what you pay for" but for ****'s sake it's worse then my old dial up connection! The download speeds are 3.2 KB/s!!! And this is braodband....pffft ***** Verison.
 
Could be packet loss. You should go call them or go to broadbandreports.com for help.
 
Sounds like a bad modem. Get a new one and if it's still bad, it could be ethernet port issues...
 
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