you need to get hold of a floppy drive dingle, preferably an external usb one, i dont think that dell the clowns put floppy drives in their systems anymore, i work with dell pcs and they are a pain in the butt. once you have done this then let me know. but you still need a full copy of windows xp so that you can install it onto your pc, the dell version is only good as good as a coaster, given the current state of your PC