Um is there a site with specific instructions as how to delete and reinstall? The dvd burner already came installed, all we tried to do after trouble shooting was to disconnect, then reboot and reconnect. as far as I know, i dont have driver installation software for a dvd specifically, just a "driver and utilities cd for via/amd chipset mainboard", "certified data windows xp home with sp2 recovery cd" I also tried to set my computer back to before I had the problem, but It still would not read nor burn dvds!