modem driver???

Alternate route...

Pull the card and look at the main chip. The name on there and the numbers will give you a start as to who made it and what model chip it is. You should also find a sticker giving some criptic info as to who made it and what model it is. If there is not a sticker, fall back to the chip name and numbers...
 
i did that and it had a sticker with all these numbers on it but no name. i think it is my software that is the problem.
 
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