I wasn't trying to bash anyone, nor did I mean to come off that way. The whole point in my fighting the matter is that I said typically if you have problems it occured because of the prescence of spy/adware, and or viruses, then Novartic stated something to the effect of yeah and who doesn't have them, and don't tell me you can get rid of them because you can't I've tried. Since I get rid of spy/adware daily, and viruses, I just wondered why he thought it wasn't possible. There are lots of things I am not capable of doing, but I don't doubt someone else can do it, just because I cannot. Typically I feel like Microsoft does have some worthless shit, in this case I feel like they have came up with an update that works really well, and if I hadn't installed it on so many systems I wouldn't be so confident in that.