Ok i have a dell inspiron 8200 running windows xp and one day everytime i tried to press ctrl + alt + delete it would close the window instantly. I then noticed it did the same thing with the disk defragmenter and device manager. My antivirus wasnt working correctly and i figured it was a virus so i uninstalled the antivirus (norton antivirus 2002) and upon attempting to reinstall it it would close the window everytime i tried to install it again. I don't know what to do and anyhelp would be greatly appreciated.
Serious Computer Problem
- Thread starter Person15
- Start date
Gary Graefen
In Runtime
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http://housecall.trendmicro.com/
Got to the above url-install java-let trend micro scan and eliminate all virus-then reinstall your viral software.
Or try installing your software in safemode. hit f8 when your computer boots. Scan for virus's from safemode.
Got to the above url-install java-let trend micro scan and eliminate all virus-then reinstall your viral software.
Or try installing your software in safemode. hit f8 when your computer boots. Scan for virus's from safemode.
Gary: I ran the microscan and got rid of everything that it found as well as using several other spyware and antivirus removal programs i found and got rid of alot of crap that was on my computer but it still has the original problem of closing things. I then tried running it in safe mode where it didnt close the task manager, install window, or anything else but something came up saying i had to come out of safe mode to install the antivirus. This is really confusing me.
Gary Graefen
In Runtime
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If you can't install the anitviral program in safe mode try it again in regular mode.
you got a tough one-try start-then run-type into the window which opens msconfig-then <enter>
you will see a tab which says start-click it. in the window are processes on boot which may be causeing your trouble. You will have to end the processes which seem unrelated to windows one at a time and try to find the trouble. If you still can't stop it you might have to format your drive and start over.
you got a tough one-try start-then run-type into the window which opens msconfig-then <enter>
you will see a tab which says start-click it. in the window are processes on boot which may be causeing your trouble. You will have to end the processes which seem unrelated to windows one at a time and try to find the trouble. If you still can't stop it you might have to format your drive and start over.
Ok tried msconfig and it wont open that either. Everything works fine in safe mode i just cant figure out whats doing this. I tried hijackthis and many other things and its still messed up. I really dont want to format the drive to due the fact that i have so much to back up but if nothing works that will be my last resort.
Lord Kalthorn
Guru
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Go with Gary's Format idea then. Wipe everything off and start again.
The Windows XP install CD can do it.
The Windows XP install CD can do it.
=========Person15 said:
but you did say,
everytime i tried to press ctrl + alt + delete
it would close the window instantly.
==========
What does tried to mean,either you press the keys or you don't.You don't need permission.
Go here
http://housecall.trendmicro.com/housecall/start_corp.asp
Then here
pcpitstop.com
Then learn basic computer use.
best i can do.
